©2018 OnPointe Alliance LLC. All Rights Reserved.

General Information

Last modification: August 19, 2018. Policies and/or procedures subject to change without notice.

1. General

This Web site or mobile application (referred to herein as the “Site” for ease of reference) is owned and operated by OnPointe Alliance LLC. (OPA) or a OPA subsidiary or affiliate, collectively “we,” “us,” or “OPA.” Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site, and your agreement to be bound by these Terms of Service. By using the Site, you agree to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available on or through the Site.


By accessing the Site or using the Services, you certify that you are at least eighteen (18) years of age. If you are using the Site or the Service on behalf of an entity, you represent that you have actual authority to bind such entity to these Terms of Service, that you are acting on that authority to do so, and any references herein to “you” or “your” shall refer to the entity. If you do not agree to be bound by the Terms of Service, you may not use the Site or the Service.


We reserve the right to modify these Terms of Service at any time, in which case the revised Terms of Service will appear on the Site. You are responsible for viewing and becoming familiar with any such future modifications. Your use of the Service and/or the Site after such modifications shall constitute your acceptance of the modified Terms of Services.

2. Intellectual Property Rights:  


2.1 OPA'S Limited License to You

This Site and all the materials contained on it are our property and/or the property of our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. We provide the Site for personal noncommercial use only. You may only use this Site and the materials on it as authorized by us. You may not use this Site or the materials on it in any manner that violates the privacy rights, publicity rights, copyrights, trademark rights, patent rights, contract rights, or any other rights belonging to us or a third party.


We reserve the right, at any time and without notice, to suspend, cancel, or terminate your right to use the Site (or any portion of the Site) for violation (whether repeated or not) of copyrights or any other rights belonging to us or a third party. Unless authorized in these Terms of Service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by e-mail or other electronic means) any material from the Site.

2.2 Your License to OPA
By posting or submitting any material (including, without limitation, text, photos, and videos) to the Site, you represent and warrant: (i) that you are the owner of the material, or that the owner of the material has consented to your use; and (ii) that you are 13 years old or older. You will be solely responsible for any damages resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from any uploading, posting, or submission.


When you submit or post material, you grant to us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display it (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology. This grant shall include the right to exploit any proprietary rights in any such material. You also grant us, and anyone authorized by us, the right to identify you as the author of any of your postings or submissions by name, e-mail address, or Member name, as we deem appropriate.

3. Message Boards and Other


Interactive Features

This Site may include interactive features, including, but not limited to, message boards, web logs, e-mail services, and areas that allow uploading of user-generated content (the “Interactive Features”). You are responsible for any material that you post on message boards or provide through any other Interactive Features on the Site. We do not control the messages, information, or files that you or others may provide through the Site.


This Site, including it's Interactive Features, shall be used for lawful purposes only; you shall not:

  • Engage in any conduct that, in our sole judgment, restricts or inhibits any other user from using or enjoying the Site.

  • Post or transmit any material that violates our rights or the rights of others, including, without limitation, privacy rights, publicity rights, copyrights, trademark rights, patent rights, contract rights, or any other right.

  • Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

  • Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies, or regulations of the networks we use to provide the Site.

  • Use the Site in an unlawful, threatening, or abusive manner, including without limitation, to promote racism, bigotry, hatred, or physical harm of any kind against any group or individual.

  • Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining, or other illicit means.

  • Obtain or attempt to obtain any materials or information not intentionally made available through this Site.

  • Use the Site to post or transmit any vulgar, obscene, or otherwise objectionable information of any kind, including without limitation, any transmissions that encourage conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

  • Use the Site to post or transmit any information, software, or other material that contains a virus or other harmful component.

  • Use the Site to post, transmit, or in any way exploit any information, software, or other material for commercial purposes, or that contains advertising.

  • Engage in advertising or commercial solicitation of any product or service, or to solicit donations of any kind on the Site, without our written consent.

  • Gather for marketing purposes any e-mail addresses or other personal information that has been posted by other users of the Site.


We shall have the right, but no obligation, to monitor the content of the message boards or other Interactive Features to determine compliance with this Agreement and any other operating rules we establish.


We shall have the right in our sole discretion to edit, refuse to post, or remove any material submitted to or posted on the message boards or other Interactive Features of the Site. Notwithstanding this right, users shall remain solely responsible for the content of their messages. We neither endorse nor are responsible for the accuracy or reliability of any opinion, advice, or statement on the message boards or other Interactive Features of the Site, whether it is provided by us, our employees, or a third party.  Under no circumstances will we be liable for any loss or damage of any kind caused by reliance on information obtained through postings on the message boards or other Interactive Features of the Site.


We are not responsible for any offensive, defamatory, or obscene posting made on the message boards or other Interactive Features of the Site.  We reserve the right at all times to disclose any information we believe necessary to satisfy any law, regulation, or governmental request, or to refuse to post or to remove any information or materials, in whole or in part, that in our sole discretion are inappropriate, objectionable or in violation of these Terms of Service. We also reserve the right to deny access to the Site or any features of the Site to anyone who violates these Terms of Service, or who, in our sole judgment, interferes with the ability of others to enjoy our Web site or infringes the rights of others. Neither we nor any third-party content provider shall assume or have any liability for any action or inaction by us or any third-party content provider with respect to any conduct, communication, or posting on the message boards or other Interactive Features of the Site.


4 . Warranty Disclaimer

THE SITE, SITE CONTENT, AND THE SERVICE ARE PROVIDED STRICTLY ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND OPA MAKES NO WARRANTY THAT THE SITE, SERVICE, OR SITE CONTENT ARE COMPLETE, SUITABLE FOR YOUR PURPOSE, OR ACCURATE. ON BEHALF OF ITSELF AND ITS LICENSORS, OPA HEREBY EXPRESSLY DISCLAIMS ANY AND ALL IMPLIED, STATUTORY, OR OTHER WARRANTIES WITH RESPECT TO THE SITE, SITE CONTENT, AND SERVICE, OR THE AVAILABILITY OF THE FOREGOING, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFIRNGEMENT. THE ENTIRE RISK AS TO RESULTS OBTAINED THROUGH USE OF THE SITE, SERVICE, AND/OR THE SITE CONTENT RESTS WITH YOU AND OPA MAKES NO REPRESENTATION OR WARRANTY THAT THE AVAILABILITY OF THE SITE AND/OR THE SERVICE WILL BE UNINTERRUPTED, OR THAT THE SITE, SERVICE, AND/OR THE SITE CONTENT WILL BE ERROR FREE OR THAT ALL ERRORS WILL BE CORRECTED.

5. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT OPA SHALL NOT BE LIABLE TO YOU FOR ANY DAMAGES ARISING OUT OF OR CONNECTED TO YOUR USE OF, OR INABILITY TO USE, THE SITE, THE SERVICE (INCLUDING INTEGRATION WITH THIRD PARTY APPLICATIONS), OR THE SITE CONTENT, INCLUDING, WITHOUT LIMITATION, ANY AND ALL DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL, EXEMPLARY, OR STATUTORY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR FOR ANY COST OF COVER OR COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES), EVEN IF OPA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY UNDER WHICH DAMAGES ARE SOUGHT, WHETHER IN BREACH OF CONTRACT OR IN TORT, INCLUDING NEGLIGENCE. You acknowledge that you have read, understand, and agree to OPA'S Privacy Policy available through this link, which is hereby incorporated into and made a part of these Terms of Service by this reference.

6. Miscellaneous

a. Entire Agreement. These Terms of Service constitute the entire agreement between OPA and you concerning the subject matter hereof, and may not be modified unless in writing signed by an authorized representative of OPA, or by the posting by OPA of revised or modified Terms of Service.


b. Governing Law. These Terms of Use are governed by and construed in accordance with the laws of the State of Texas, without respect to its conflict of laws provisions. All disputes arising out of or related to these Terms of Service or your use of or access to the Site or Services will be submitted to the exclusive jurisdiction of a court of competition jurisdiction located in Los Angeles, California, and each party irrevocably consents to such personal jurisdiction and waives all objections to this venue.


c. Dispute Resolution. Any and all disputes, controversies, and claims arising out of or relating to these Terms of Service or concerning the respective rights or obligations of the parties hereto shall be settled and determined by arbitration in Los Angeles County, California, pursuant to the Commercial Rules of the American Arbitration Association then in effect. Judgment upon the award rendered may be entered in any court having jurisdiction or application may be made to such court for a judicial acceptance of the award and of an order of enforcement. In the event of a dispute, controversy, or claim between the parties, the prevailing party shall be entitled to recovery of damages, injunctive relief, and expenses including attorneys’ fees.

Registering in OPA'S events & programs, you consent to our registration policies


1. General Instructions, Schedules & Check-In

1.1 Event Hours & Check-in
Check-in begins 15 minutes prior to event start time. Please allow time for check-in as events will begin on time. Depending on the duration of the event and start/stop time, a 30-45 minute lunch break may be scheduled. Please review the event schedule, and be prepared to plan make your own lunch arrangements.

1.2 Registration
Spaces are limited and reserved for all applicants' registration forms received with required payment made. Registration confirmation will be sent via US Mail and/or email within five (5) business days after registration. If confirmation is not received within two (2) days of the event date, call OPA to confirm reservation.


1.3  Cancellations/Transfers/Substitutions/Refunds

Refunds (Fingerprinting Services)  

There are no refunds, however,  A credit (good for 6mo) from the date of original appointment will be issued for any In-Office appointment when the customer calls to gives notice that they will not be able to make scheduled appointment time. After (6mo window), if no appointment has been made, customer forfeit credit. A 10 min grace period will be allowed before appointment is considered No Show. Any appointment missed (In-Office or Mobile Service of any kind) without notice before scheduled time up to 10 minutes after, customer will forfeit any fees payed for services. In this instance, there are no entitlements due to the customer for any reason. 

Written Request Required: All notifications/request must be in writing and emailed to Info@OnPointeAlliance.com

Online Course: All online courses are non-refundable and non-transferable.


Workshop Event & Mentoring Programs: Cancellations received by 12:00 pm CST, fifteen (15) days prior to scheduled event date will receive a refund less a $45 or 15% cancellation penalty apply, whichever is higher. Cancellations received by 12:00 pm CST, seven (7) days prior to scheduled event date will receive a refund less a 50% cancellation penalty apply.

In the event that you cancel this Agreement, you shall receive a refund of the remaining fees, if any. Refunds Issued:

  • Allow 4-6 weeks for processing.

  • Refunds for credit card payments will be credited back to the original card number.

  • Refund checks for payments not made by credit card are mailed to the payee's address we have on file.


One-time event transfer requests must be received by 12:00 pm CST, fifteen (15) days prior to scheduled event will be processed at no charge. Event transfer requests received after this time will be assessed a $45 or 15% administrative fee, whichever is higher. The assessed transfer fee reflects an one-time event transfer only. These requirements are applicable for each additional request made by participant. The attendee participation must be completed within one (1) year of initial event date. NO REFUNDS.


With advanced notice, attendee substitution is permitted with written acceptance.

Admittance to late arrivals is at the discretion of the facilitator and/or instructor; cancellation, transfer and substitution policies will apply.


1.4 Subscription Cancellations

You can cancel or upgrade your subscription at any time.

You will have access to subscription products and services until the day your next subscription payment was due to be billed. For example, if you cancel your monthly subscription 17 days before the next payment, you will still have access for another 17 days. If you cancel your annual subscription two months before your payment is due, you will still get access for another two months. There are no refunds for cancelled subscriptions.

After your subscription has lapsed you will only be able to use items which have been licensed for Project Use, for the project specified when it was licensed.

If you want to upgrade from monthly to annually, the remaining days in your monthly subscription will be discounted from your annual subscription - so you don't get charged twice.


2. Payments & Discounts


2.1 Acceptable Check Payment Types
Acceptable check payment types are money orders and certified checks in US dollars only. A purchase order is not considered a form of payment. Personal and Business checks WILL NOT be accepted.

If submitting payment via check by mail, ensure that you contact our office for any additional instructions prior to payment submission.


2.2 Check Payment Deadline
If you are paying by check, please note that checks mailed must be postmarked by the corresponding deadline date in order to receive that "registration date" pricing. Checks are to be made payable to “OnPointe Alliance”. If applicable, please be sure you sign where required. Checks must be received five (5) business days prior to event date(s). If you arrive on-site with a balance due, you will be required to pay the full on-site price for the event(s) selected.


2.3 Return Check Policy
It is the policy of OPA to assess a $42 penalty on all returned checks. Penalties must be paid by cash, cashier’s check, credit card or money order only. OPA reserves the right to refer unpaid obligations to collection and/or legal services.


2.4 Discounts
Only ONE (1) discount may be applied to an individual registration. Under no circumstances can any of the discounts be combined. Your registration must be paid in full before the Early Bird and Discount deadlines in order to receive the pricing for those discounts.

"Email Notification Requirement"

All requests must be made in writing via email to the corporate office at Info@OnPointeAlliance.com. If you call to let us know of changes, you will still be required to submit such request in writing.


3. Attendance Policy
OnPointe Alliance sponsors the http://OPA-Classes.com events as an opportunity for participants to express their ideas. OPA reserves the right to exclude anyone from registering or attending any events.


4. Electronic Communications
All requests must be made in writing via email to the corporate office at Info@OnPointeAlliance.com. If you call to let us know of changes, you will still be required to submit such request in writing.


OPA will not be deemed to have accepted any electronic communication unless OPA provides the sender of the electronic communication with an acknowledgment verifying receipt of the communication.


5. Prevailing Party Legal Fees Clause
Attorneys' Fees & Cost
: In any litigation, arbitration or other legal proceeding between any of the parties to this Agreement arising from, or related to this Agreement or any of the transactions to which it relates, the prevailing party shall be entitled to recover its cost, including costs of arbitration, and reasonable attorneys' fees in addition to any other relief to which such party may be entitled.


6. Mobile/On-Site Training Available
Let us bring our seminars and workshops to your organization, and customize them to suit your needs. Learn more about On-Site Training by contacting us at (469) 466-1424 to speak with one of our friendly Event Representatives. Recommended minimum: 5-6 attendees.


7. Parking Availability
Parking is free and on a first-come, first-served basis. Unless otherwise stated in the event description. 

8. Materials
All training materials will be provided for OPA classes and events unless otherwise noted in the event's description.


9. Quality Learning Experience
OnPointe Alliance (OPA) takes every effort to assure a quality learning experience. If OPA cancels an event, registered participants will receive a 100% refund.


10. Data Collection
By registering for events, you consent to OPA's collection and storage of the data on the registration form in the United States.


11. Photography, Audio and Video Recording


11.1 Photography Disclaimer
From time to time, OPA Events or its contractors record, photograph and/or stream the various aspects and activities of OPA Events for both archival and promotional purposes. By attending OPA Events, attendees give OPA and its contractors permission to use any attendee's voice, name, image, biographic information, and ancillary material in any such archival or promotional recording, photograph or streaming activity without any compensation or credit to the attendees. OPA shall own all rights, including copyrights in and to the photos. OPA, its employees, contractors and vendors are released from any liability arising out of the use of your name, video, photographs, and/or organization name and location.


11.2 Recording: Audio, Video, Streaming, Photography
By registering for OPA Events, you consent to OPA's Audio/Video Policy. Photography and/or recording (including audio and video) during OPA Events is allowed for personal and private use only, and such photos and/or recordings are the exclusive property of OPA. In addition, any such photos and/or recordings of events/exhibits may require the permission of OPA and/or the associated Exhibitor. Photos and/or recordings cannot be copied, altered, sold, exhibited or further distributed without OPA's prior written consent. OPA retains the right to revoke consent. No disruptions due to photography and/or recording shall be allowed and violators may lose attendance privileges. Photography and/or recording are prohibited in OPA session rooms. Streaming at OPA Events is prohibited except for those under contract with OPA.


11.3 Audio/Visual Policy
As a condition of registration, all OPA Events Attendees agree to the following Audio/Video Policy and understand that they/their organization receive(s) limited permission to make still photograph, video and sound recordings/films of portions of Exhibits and/or Sessions at OPA Events.

Attendees agree to all of the following conditions and represent that they are authorized to bind their organization to these conditions. OPA reserves the right to make changes to this policy at any time.


NOTE: Registered News Media must review and agree to the News Media Audio/Video Policy.


The video and audio that is filmed, taped or recorded will be used for personal use only, and no final product will incorporate more than five minutes of video or audio from any one session or from events and/or the Exhibit Floor (this includes photos and footage captured with a mobile device.) All other uses of recorded content at OPA Events must be approved by OPA fifteen (15) days prior to event. See Filming Permits below.


In events/sessions where a video camera location is designated, footage is captured only from that location. Audio may only be secured by registered News Media and via use of the multi box (when provided) or a mic located at the camera position. No mics on speakers, panelists, podiums, lecterns, or any place outside the designated video shooting area is permitted.


Use of artificial lighting when the room is darkened for projection or computer display purposes is prohibited.


Organizations will be responsible for any charges which may be imposed hosting service provider because of or related to filming or taping.


OPA is the sole owner of the rights to stream or make all photos, audio and video recordings at OPA Events.


OPA may limit, at its sole discretion, the locations, times and subjects for video and audio recordings and photographs.


11.4 Filming Permit
If you are interested in filming from, or creating original content at OPA Events, you must register and secure a Filming Permit in advance of OPA Events must be approved by OPA fifteen (15) days prior to event.


12. Tax Deductions
All business related expenses (i.e. registration, travel, meals and lodging) of education undertaken to maintain and/or improve your professional skills are tax deductible. Contact your tax preparer for advice.